Elliot's Mobile Detailing LLC
Effective Date: [October 27, 2025]
Elliot's Mobile Detailing LLC ("we," "us," or "our") is committed to respecting and protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and share information, particularly for our mobile messaging (SMS/text message) programs.
1. Information We Collect
We collect information that you voluntarily provide to us when you use our website, book an appointment, or opt-in to our mobile messaging services.
A. Information You Provide Directly:
Contact Data: Your name, email address, physical address, and mobile phone number.
Transaction Data: Details of the services you request and payment information.
SMS Opt-In Data: Your explicit consent to receive text messages (date, time, method of consent), and any messages you send to us.
B. Information Collected Automatically:
Usage Data: Information about how you use our website and services (e.g., pages viewed, time spent on site).
Device and Technical Data: IP address, browser type, operating system, and device identifier.
2. How We Use Your Information
We use your information for the following purposes:
Service Delivery: To schedule, confirm, and provide the mobile detailing services you requested.
Communication: To send you updates, receipts, service reminders, and to respond to your inquiries.
Mobile Messaging: To deliver the transactional and/or promotional text messages you explicitly consented to receive, as outlined in our Terms & Conditions.
Marketing & Promotions: To send you occasional special offers and updates if you have opted-in to receive promotional messages.
Security: To protect against fraudulent or unauthorized transactions and activities.
3. Critical A2P 10DLC Data Sharing Policy
WE DO NOT SELL, RENT, OR SHARE YOUR MOBILE PHONE NUMBER OR MOBILE OPT-IN DATA.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All other categories of information sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share other non-mobile personal information (like your name and email) with trusted third-party service providers only to perform services on our behalf (such as payment processing, website hosting, or email marketing), and they are contractually obligated to protect your data.
4. Your SMS Rights and Choices (Opt-Out)
You have the right to withdraw your consent and opt out of receiving text messages from Elliot's Mobile Detailing LLC at any time.
To Opt-Out: Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message you receive from us. You will receive one final message confirming your opt-out status.
For Help: Reply HELP to any message for assistance or contact us directly.
5. Data Security
We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated "Effective Date."
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Elliot's Mobile Detailing LLC
Email: [email protected]
Phone: 949-832-6771
Address: 27472 Portola Pkwy #205-205 Foothill Ranch CA 92610